Warranty Form

Before making a claim. Please ensure that your vaporizing device is clean to meet the manufacturer’s terms of use for the reasons outlined below:

  1. Maintains the integrity of the device: Regular cleaning ensures the proper functioning of the device and helps maintain its overall condition.

  2. Helps diagnose the problem: Cleaning the device can sometimes help diagnose the problem, as accumulated residue or debris can cause malfunctions.

  3. Increased chance of a successful warranty claim: A dirty vaporizer may not be covered by the warranty, and manufacturers may require that the device be cleaned before accepting a warranty claim.

Click on the Send Email Link. This action will open your default mail program to start your claim.

Please provide Order Number, Date of Purchase, Describe the fault. 

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